01
Endless repetitive questions
Opening hours, returns, order status, “how it works”: the same requests come back every day and eat up the team's time.
Customer care
Automate routine replies 24/7
Is your support team spending hours on the same repetitive questions while important cases sit in the queue?
Widgeto answers routine requests automatically, day and night, based only on your company's content, leaving your agents the conversations that truly create value.
The problem you know well
02
After-hours requests
Customers write in the evening and at weekends, when the team isn't there: waits get longer and tickets pile up.
03
Important cases fall behind
With agents busy on basic questions, complex requests, the ones that really matter, get handled late.
How the AI chatbot for customer support works
Automatic replies 24/7
Answers repetitive questions in seconds, always, even when the office is closed.
Based on your content
Learns from your site and your documents and replies only with your company's information, without making things up.
Escalation when needed
If a request is out of scope, it says so and directs the customer to the right agent or channel.
Fewer tickets, a leaner team
Only the requests that truly need a person reach your agents.
Recommended plan
Growth
Built for growing support teams: more operators, more sites and a monthly conversation volume suited to customer care workloads.
Discover the Growth plan- Up to 5 team members
- Up to 10,000 monthly messages
- Conversation history for 3 months
- Automatic weekly re-crawl
Frequently asked questions
No. It handles repetitive questions and passes to agents the cases that really need a person. The team works better, not less.
It replies only based on the content you upload (site, documents, external sources). If it doesn't know, it says so clearly and redirects, without making things up.
In less than an hour: create the account, upload your content, start indexing and paste one line of code into your site.