01
Always the same questions
Check-in, breakfast, parking, pets, Wi-Fi: the same information is asked for and repeated dozens of times a day.
Hotels & accommodation
Free up the front desk without keeping guests waiting
How many times a day does your front desk repeat the check-in times, the pet rules or where to park?
Widgeto answers guests on your site 24 hours a day, in their own language and using only your property's official information, while your staff look after the people who have already arrived.
The problem that ties up the front desk
02
Requests at any hour, in many languages
Guests write in the evening, at weekends and from other time zones: those who get no answer book another property.
03
Staff pulled away from guests on site
Calls and emails interrupt the welcome and take attention away from the guests standing at the desk.
How the AI chatbot for hotels and accommodation works
Answers guests 24/7
Check-in and check-out times, breakfast, facilities, parking and house rules: answers in seconds, even when the desk is closed.
Speaks the guest's language
It replies in the language the guest writes in, with no dedicated staff needed for requests from abroad.
Collects booking requests
When a guest wants to book or asks about availability, Widgeto collects the contact and passes it to the front desk, so no request is lost.
Based on your property's info
It replies only with the house rules, facilities and rates you upload: no invented answers about times or rooms.
Widgeto for your property
Hotels
Check-in and check-out times, breakfast, parking, pets allowed: the front desk answers the same questions dozens of times a day, by phone and by email.
Widgeto answers on your site 24 hours a day with the property's official information and passes to the front desk only the requests that need a person.
B&Bs and guest houses
You run everything yourself: if you are out or making up the rooms, the phone rings unanswered and emails sit for hours.
Widgeto keeps answering guests while you work and collects the contacts of those who want to book, so you find the requests already sorted.
Farm stays and country houses
How to get there, what to see nearby, whether there is a pool, whether dinner is served: people booking a countryside break want to know everything first.
Widgeto explains services, directions and local activities using your content, without you rewriting the same email over and over.
Campsites and holiday villages
Pitches, bungalows, pet rules, facilities and opening season: in high season the requests all arrive at once.
Widgeto handles the spike in questions and points guests to the right accommodation, while your staff stay at the desk and on site.
Holiday homes and short lets
Guests write from different time zones and want to know right away how to get in, where to park and what is included.
Widgeto answers at any hour in the guest's language and cuts down the messages you would handle by hand, before and during the stay.
Serviced apartments
Long stays, cleaning, linen, utilities and house rules: the same questions come back with every new arrival.
Widgeto keeps all the practical information together and delivers it in seconds, so the office stops repeating the same explanations.
Recommended plan
Growth
Built to handle high season: more people at the desk, more properties to manage and the right conversation volume for the busy months.
Discover the Growth plan- Up to 5 team members
- Up to 5 indexable sites
- Up to 10,000 monthly messages
- Conversation history for 3 months
Frequently asked questions
Yes. It recognises the language the guest writes in and replies in the same language, always using the information you uploaded about the property.
It answers on availability, facilities and conditions based on what you upload and, when a guest wants to book, it collects the contact and passes it to the front desk. It does not replace your booking engine or PMS.
It uses only the official information you upload (house rules, facilities, times, rates). If a request is out of scope, it says so and redirects to the front desk.
Yes. It suits hotels, B&Bs and guest houses, farm stays and country houses, campsites and holiday villages, holiday homes, serviced apartments and anyone who hosts guests and keeps getting the same questions.